Legal Terms

Terms of Service

Please read these terms and conditions carefully before using our services

Last updated: January 2024

1. Acceptance of Terms

By accessing and using the services provided by LEAFOREST PCO Car Rental ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement.

These Terms of Service ("Terms") govern your use of our vehicle rental services, including our electric and hybrid vehicle fleet approved by Transport for London (TfL), Uber, and Bolt.

If you do not agree to these terms, please do not use our services.

2. Our Services

LEAFOREST PCO provides premium car rental services specializing in:

  • Electric vehicle rentals (Tesla Model 3, Nissan Leaf, etc.)
  • Hybrid vehicle rentals (Toyota Prius, etc.)
  • TfL approved vehicles for Private Hire Vehicle (PHV) licensing
  • Uber and Bolt compatible vehicles
  • Short-term and long-term rental agreements
  • Comprehensive maintenance and insurance packages

All our vehicles are eco-friendly and support London's clean air initiatives.

3. Eligibility Requirements

To rent a vehicle from LEAFOREST PCO, you must:

  • Be at least 21 years of age
  • Hold a valid UK driving licence for minimum 2 years
  • Have a valid Private Hire Vehicle (PHV) licence from TfL
  • Provide proof of identity and address
  • Pass our background and credit checks
  • Have no more than 6 penalty points on your licence
  • Not have any serious driving convictions in the past 5 years

Additional documentation may be required for Uber and Bolt platform approval.

4. Rental Agreement

4.1 Contract Terms

Rental agreements are available for the following periods:

  • Weekly rentals (minimum 1 week)
  • Monthly rentals (1-11 months)
  • Yearly contracts (12+ months)

4.2 Security Deposit

A refundable security deposit is required for all rentals:

  • Electric vehicles: £1,000 - £2,000
  • Hybrid vehicles: £500 - £1,000
  • Deposit amount depends on vehicle value and rental duration

5. Vehicle Use Restrictions

5.1 Permitted Use

Vehicles may only be used for:

  • Licensed private hire work (Uber, Bolt, etc.)
  • Personal transportation within the UK
  • Business use as approved by LEAFOREST PCO

5.2 Prohibited Activities

You must NOT:

  • Use the vehicle for illegal activities
  • Allow unlicensed drivers to operate the vehicle
  • Smoke or vape inside the vehicle
  • Transport dangerous or illegal substances
  • Modify the vehicle without written permission
  • Use the vehicle outside the UK without approval

Violation of use restrictions may result in immediate contract termination and additional charges.

6. Payment Terms

6.1 Payment Schedule

  • Weekly rentals: Payment due in advance every Monday
  • Monthly rentals: Payment due on the same date each month
  • Yearly contracts: Monthly payments with discount applied

6.2 Late Payment

Late payment charges apply:

  • £25 fee for payments 1-7 days late
  • £50 fee for payments 8-14 days late
  • Vehicle recovery after 14 days of non-payment

6.3 Additional Charges

  • Excessive wear and tear: As assessed
  • Traffic violations: £25 admin fee + fine amount
  • Cleaning fee: £50-£150 depending on condition
  • Lost keys: £200-£500 depending on vehicle

7. Insurance & Liability

7.1 Insurance Coverage

All vehicles include:

  • Comprehensive insurance for private hire use
  • Third-party liability coverage
  • Fire and theft protection
  • Breakdown and recovery service

7.2 Excess Charges

  • Standard excess: £500-£1,000 per claim
  • Young driver excess (under 25): Additional £250
  • Excess protection available for additional fee

7.3 Your Responsibilities

  • Report all accidents immediately
  • Provide police report numbers when applicable
  • Do not admit liability at accident scenes
  • Cooperate fully with insurance investigations

8. Maintenance & Care

8.1 Our Responsibilities

  • Regular servicing and MOT
  • Mechanical repairs and breakdowns
  • Tyre replacement (fair wear)
  • Battery maintenance (electric vehicles)

8.2 Your Responsibilities

  • Daily vehicle checks (lights, tyres, fluids)
  • Keep vehicle clean inside and out
  • Report any damage or issues immediately
  • Charge electric vehicles properly

24/7 breakdown assistance is included with all rentals.

9. Contract Termination

9.1 Termination by You

  • 30 days written notice required
  • Early termination fees may apply
  • Vehicle must be returned in good condition
  • Final inspection and settlement required

9.2 Termination by Us

We may terminate immediately for:

  • Non-payment of rental fees
  • Breach of terms and conditions
  • Loss of driving licence or PHV licence
  • Criminal conviction affecting eligibility
  • Misuse or damage to vehicle

10. Privacy & Data Protection

We are committed to protecting your privacy and personal data in accordance with UK GDPR and the Data Protection Act 2018.

For detailed information about how we collect, use, and protect your data, please see our Privacy Policy.

Vehicle tracking systems are installed for security and fleet management purposes.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the English courts.

LEAFOREST PCO is registered in England and Wales under company number 09961473.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

Address:

LEAFOREST PCO Car Rental
72 Abbey Lane
London, England
E15 2RP

Ready to Get Started?

By proceeding with our rental services, you acknowledge that you have read, understood, and agree to these Terms of Service.